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      MediConnect Global Newsletter for the Legal Community July 2009 
 
Welcome 
 
MediConnect is dedicated to providing the best possible experience for you with record retrieval, digitization and management. We are constantly trying to improve our processes to deliver records faster and more efficiently.
 
This issue of Connections discusses some of those efforts. We welcome your feedback and suggestions as you click on the "Talk Back" links. 
 
We greatly value your input.
 
Sincerely,
 
MediConnect Staff 
In This Issue
RapidReview
Three Enhancements to Improve Your Experience
Client Spotlight: Csengeri Law
Hot Topic
Tips & Hints
MediConnect Referral Program
Tradeshows
Latest Headlines
 
RapidReview™ a Valuable Tool for Law Firms
 
This week MediConnect announced RapidReview, an online workflow system that provides law firms with complete process transparency. The system gives you easier access to data, better data tracking, faster record processing, detailed enterprise reporting, higher levels of quality control, and more effective people management.
 
In particular, RapidReview has an electronic annotator that allows the mark-up, highlight, attach a note etc. without altering the original document.

Read more in the RapidReview press release.
 
  
 
 
Three Enhancements that Improve the MediConnect Experience

Below are recent enhancements that will improve your experience with MediConnect:

The Right Authorization. MediConnect's system now tracks special authorization requirements of thousands of medical providers. This means you will be notified if the facility requires an origianl signature or their own special authorization and then MediConnect can send you the required authorization electronically so you don't have to wait to receive it from the facility. This can reduce retrieval time by 1 to 3 days.

Database Upgrades for Speed. We've added a new server and the latest upgrade to the Oracle database. This means our internal applications are faster allowing MediConnect employees to be more productive and speed up response times.

Copy Service Integrations. MediConnect has established relationships with copy services all over the U.S. Recently, we've created FTP transfer arrangements and bi-directional integrations with some of the top copy services. These integrations can decrease the turn-around-time by an average of 3 days for requests coming from these copy services. In addition, we also leverage those who accept credit cards or blank checks whenever possible. These advancements allow instant transfer of records, as well as more detail in our real-time status notes. 

Talk Back

 
 

Csengeri Law Uses MediConnect to Help Drive Personal Passion

 
Csengeri LawThree years ago Stephen Csengeri was diagnosed with avascular necrosis in his hips. He selected Dr. Dorr, world-renowned surgeon, to operate, but the results were not what he and his doctor had expected. He had a constant limp, pain and no endurance. After further research from his doctor, they concluded the Zimmer Durom cup, used in the surgery, was causing the problems. They also learned Steve was not the only person who had experienced problems. After a second surgery to replace the defective device he started to recover.

Steve made the first claim against Zimmer and settled prior to anyone else even making a claim. He has now dedicated his practice to helping others who also experienced the defective Zimmer Durom device (Zimmer removed the device from the market for two weeks the day his claim was settled).

Now Csengeri Law depends on MediConnect to retrieve medical records that are absolutely essential to its cases. They used another vendor previously, but found service went downhill quickly when their representative left the company. A law firm in Florida referred Csengeri Law to MediConnect and they have been very satisfied with the service.

Stephen Csengeri"Customer service has been the reason I have stayed with MediConnect," said Steve Csengeri, sole proprietor, Csengeri Law. "Dan Rutherford, our Client Relations Manager, is wonderful. He takes care of issues, even after hours if needed, and MediConnect is always willing to try new things to get the records by my deadline."

Steve continued, "Turnaround time is significantly better than our previous vendor. The MediConnect system also allows me to save information directly into the client file and easily check the status of each medical record. These features have saved me a lot of time, and as they say in this business, 'Time is money'."

Csengeri Law has helped clients across the entire US in Zimmer Durom cup claims. Thus, it is valuable that MediConnect has the largest database of providers in the US and maintains a relationship with these providers.
 
 

What is the "Hot Topic"?

 
As a leader in medical record retrieval, MediConnect is launching a new interactive discussion forum on today's hottest topics in the health industry. You can join the discussion now by clicking on the link below.
 
Our current Hot Topic:
President Obama has mandated that all health records be standardized and electronic by 2014 to help raise the quality of care and reduce the cost. Online forums are filled with comments from people that are justifiably concerned about the security of digital records.
 
Digital records require a unique set of security checks and balances. For over 13 years, MediConnect has utilized security procedures and proprietary workflow technology that ensures digital medical records are safe and secure.
 
 
Tips & Hints 
Getting older records. Do you need to access records retrieved by MediConnect more than 60 days ago? You don't need to call your Account Manager to do it. In RapidRetrieve simply click on Search Requests and then select "Include Requests over 60 days."

Increase retrieval speed with a CD of authorization forms. MediConnect can provide customers with a CD that contains over 2,000 special authorization forms, organized by provider. Using this CD, you can submit the correct authorization form the first time and greatly reduce the overall retrieval time for your requested records. Ask your dedicated Account Manager about this CD today.
 
  
 
Referral Program 
Get a $25 Gift Card for Giving a Referral to MediConnect.
 
It's easy to earn a $25 gift card redeemable at www.giftcards.gifts.com. Simply refer a friend to MediConnect; once they've signed up and requested 25 records, you'll receive your gift card to use any way you like, including Barnes & Noble. (see complete list of merchants)
 
Learn More   Submit a Referral    Talk Back 
 
 
Visit us at a Tradeshow Near You 
 

American Association for Justice (AAJ) Annual Convention, July 25-28, Hilton San Francisco, CA, www.justiceannualconvention.org

 
Colorado Trial Lawyers Association (CTLA), August 6-8, Steamboat Springs, CO, www.ctlanet.org/CO/  
 
Consumer Attorneys Association of Los Angeles (CAALA), September 3-5, Las Vegas, NV www.caala.org 
 
Mass Torts Made Perfect (MTMP), October 15-16, Las Vegas, NV, www.masstortsmadeperfect.com
 
 
 

 

  Still using paper records?
The Digital Advantage
 
 
Latest Headlines
 
MediConnect tracks the latest stories important to the legal, insurance and health industries. To subscribe to our weekly headline notices, visit our blog and sign up for an RSS feed.

Saving the healthcare industry: EMRs are the 'beginning, not the end'
CAMBRIDGE, MA - Economically healthy industries empower workers to make decisions, compensate based on productivity and use a lot of information technology:

Health Co-op Offers Model for Overhaul
Group Health has recently embraced electronic medical records and a collaborative model of primary care, allowing them to practice proactive medicine for the first time in years.

Who really profits from digital medical records?
An unprecedented effort to computerize the nation's hospitals and physician offices could be the key to reducing crippling health care costs - or a giveaway to technology vendors whose sales will be subsidized by taxpayers.

House Releases Healthcare Overhaul Bill
WASHINGTON (Reuters) - The healthcare overhaul proposal offered on Tuesday by U.S. House of Representatives' Democrats will include an extra 5.4 percent tax on those earning more than $1 million.

Cisco, UnitedHealth team up to build a national network for virtual doctor visits
UnitedHealth plans to partner with a myriad of medical instrument makers and industry equipment developers to increase the number of procedures that can be applied at remote telemedical facilities.
 
Massachusetts helping to shape U.S. efforts to digitize health records for all
Massachusetts-based doctors, professors, entrepreneurs, and hospital IT experts are using $20 billion of stimulus money to help shape the electronic medical record landscape for the country as a whole.
 
 
Quick Links
 
MediConnect Global Newsletter for the Legal Community, July 2009