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      MediConnect Global Newsletter for the Legal Community November 2009 
Welcome 
 
MediConnect is dedicated to providing the best possible experience for you with record retrieval, digitization and management. We are constantly trying to improve our processes to deliver records faster and more efficiently.
This issue of Connections discusses some of those efforts. We welcome your feedback and suggestions as you click on the "Talk Back" links. We greatly value your input.
 
Sincerely,
 
MediConnect Staff 
In This Issue
Join MediConnect at Beasley Allen Legal Strategies
Enhancements to Improve Your Experience
Spreading Holiday Cheer
Partnerships Make Record Retrieval Simple
Tips and Hints
In the News
Join MediConnect at the Beasley Allen Legal Strategies
Conference & Expo
Enter to play with Johnny Miller at the 2010 Champions Challenge
 
Johnny Miller Beasley Allen logoVisit MediConnect Global at the Legal Strategies Conference & Expo, November 20-21 at the Renaissance Montgomery Hotel in Montgomery, Alabama. The Legal Strategies Conference & Expo (previously known as the Beasley Allen Retreat) is the premiere annual event for lawyers to enhance their knowledge of current legal issues while earning continuing legal education (CLE) credits.

Visitors to MediConnect's Booth can enter to win the chance to play golf with PGA legend and Lead Golf Analyst for NBC Sports, Johnny Miller at the 2010 Champions Challenge Golf Tournament.
 
A Callaway Big Bertha Diablo Driver will also be given to one lucky winner at the end of the show.  And, everyone who visits our booth will receive a complimentary general admission pass to the Champions Challenge that has featured in the past such golfing greats as Jack Nicklaus, Gary Player, Mike Weir, Anna Rawson and many more. Come visit MediConnect and you may win the opportunity to golf with champions. 
Enhancements that Improve your MediConnect Experience

At MediConnect Global, we are constantly improving our systems and services to give you fast, secure, and accurate medical record retrieval. Below are a few of the top enhancements we have made over the last quarter to serve you better:

East Coast Mail Facility:
MediConnect is pleased to announce the opening of our East Coast Mail Facility located just outside of Washington D.C. The opening of the East Coast Mail Facility is part of an ongoing effort to further reduce turnaround time for requests to east coast providers.  Request letters and prepayments to east coast provider offices will be sent from this facility which will reduce the time a request or prepayment is in transit to the provider office.
 
Internal Call Center System Enhancements: 
Further enhancements to our proprietary internal call center system has allowed MediConnect to more effectively group requests for each record location. Consequently, record custodians receive a single, well-organized request for all appropriate patients thereby assisting providers with efficiently fulfilling requests.
 
FTP File Transfer:
To further reduce the time involved in downloading records from the MediConnect website, MediConnect now offers a secure FTP (File Transfer Protocol) transfer option allowing MediConnect clients to easily batch download records. Clients will determine the frequency with which records will be made available for download to ensure optimal efficiency with internal processes. If you have interest in this service, please contact your account manager.
 
Some of our best ideas for improvement come from our own clients. If you have a suggestion, Talk Back here.
Spreading Holiday Cheer
birthday cakeWe wish to remind you that MediConnect will be available throughout the season for all your medical record retrieval needs. We know this is the time when your business speeds up and we want you to know that MediConnect staffs accordingly over the holidays so that your requests don't slow down. Let us take some of your work so you can enjoy the celebrations.
  
MediConnect Partnerships Make Record Retrieval Simple
 
MediConnect is partnered with several of the legal industry's most popular case management systems such as TrialWorks, Needles and CaseManagerPro. Utilizing these strategic relationships, you can place orders for records, track the status, and download the completed record-- generally without ever leaving your case management program. You still receive the same exceptional service from MediConnect while having your case information at your fingertips. And, all order information is still available in real-time via MediConnect's website in addition to the case management system.
 
To see a list of MediConnect's partnerships, click here. Or, to learn more about MediConnect's partnership with your current case management software, contact your account manager.
 
Beasley Allen logo     Beasley Allen logoBeasley Allen logo
 
MediConnect has a simple API that easily integrates with most case management softwares. To recommend additional partnerships for MediConnect, Talk Back.
Movie ticketsGet a $25 Gift Card for Giving a Referral to MediConnect
 
It's easy to earn a $25 gift card redeemable at www.giftcards.gifts.com. Simply refer a friend to MediConnect! Once they've signed up and requested 25 records, you'll receive your gift card to use any way you like, including popcorn and a movie. (see complete list of merchants)
 
Learn More   Submit a Referral    
 
Talk Back 
 
Tips & Hints
MediConnect knows in the legal industry, time is money. Therefore, we wanted to include a few reminders that help us help you receive your medical record requests as fast as possible:

Upload HIPAA Authorization - Once you submit your request for records, be sure to upload the associated HIPAA authorization form. If we don't receive the HIPAA auth within 48 hours, we'll send you a friendly reminder.

Complete Special Authorizations Entirely - Sometimes record custodians require a special authorization, which MediConnect will send to you as soon as you place your request. Make sure you have filled out the document completely and have appropriate signatures where indicated.

Check "Needs Info" Bucket - MediConnect's RapidResponse technology will quickly identify if we need additional documentation or approval from you in order to retrieve your medical record. Be sure to respond as quickly as possible to avoid any delays.

  
In the News

Here at MediConnect, we've been making quite the splash in local and national headlines. Below are some of our recent accomplishments:
 
October 20, 2009
MediConnect Global Ranked Number 172 Fastest Growing Company in North America on Deloitte`s 2009 Technology Fast 500™
Attributes its 787% Percent Revenue Growth to the support of dedicated clients, innovative technology, and a commitment to advancing healthcare transformation
 
October 5, 2009
MediConnect Participates in 2009 National Health Summit
 
September 23, 2009
MediConnect Global Receives Utah Business Health Care Heroes Award for Innovation
 
August 27, 2009
MediConnect Global Ranked #12 Among Utah`s 50 Fastest Growing Companies
Quick Links
 
MediConnect Global Newsletter for the Legal Community, November 2009